“My name is Tristan and I have been on a six week placement at Birmingham Settlement. It has been a great experience learning new skills and meeting new people. I have done a wide range of admin duties and have worked with the Fundraising and Communications team mainly. I use a database called Harlequin to input data entry like client donation sheets for Gift Aid. The duties I have been doing include:
- Learning what Gift Aid is,
- Inputting new donors on the database,
- Gift Aid donation sheets in a spreadsheet,
- Making judgements about what information to include.
- Mystery Shopper feedback sheets in a Word document,
- I put letters and booklets in envelopes to be posted,
- I also phoned some of the charity shops to get information for donor sheets,
- I learned about the importance of financial codes/campaigns for post etc to help monitor/report where money has come from and gone,
- I got taught how to upload pictures and videos on the blog and on the Birmingham settlement website as well.
- I learned about ways of Search Engine Optimisation (SEO) including adding links and tags to posts to the blog.
- I learned about customising privacy settings and using features such as ‘embargo’ to decide what people can see.
- I learned about different tools and software to help set up and run a website.
It has been a worthwhile thing to do. I have enjoyed my time here and I have gained some new knowledge about the different systems they use in the office for each team as well.”
Birmingham Settlement has been funded by UK Online to be a UK Online Centre. The purpose of Online Centres is to encourage and support people who do not use the internet or other digital technology, to do so.
We are recruiting Digital Champions. A Digital Champion is anyone who shows, or supports another person to get online. Some of our Digital Champions volunteer at our Centre for the Aston Family, by spending a couple of hours a week supporting new IT users at our cyber suite. If you would like to volunteer to simply help someone new to computers to access the internet, contact Sourour Trevelyan on 0121 250 3003.